FAQ

(frequently asked questions):

The Holographic Internet ? What is it?

  • The Holographic Internet (T.H.I.) is a new Internet-like media platform currently consisting of hundreds of interactive / holographic 4D webpages showcasing a multitude range of different topics, interesting people, and fascinating subjects.

 

What app do you use to scan everything? 

  • Use the 4D VIEWR app (currently only available on Android) to scan a T.H.I. product to pop everything out.

How often is the The Holographic Internet’s 4D content updated?

  • New content is refreshed daily on the 4D Home page (Main 4D Scene / Landing Page).

  • (Front page has Events / Gatherings / Happenings; as well as exclusive deals/ links.)

How can my retail store / boutique, etc… carry T.H.I. products?

How can my put my product/ company featured on THE HOLOGRAPHIC INTERNET?

  • For all advertising inquiries, email us at: theholographicinternet@gmail.com.

Can 4D VIEWR make Holographic Products for our company?

  • Yes. Our 4D Service Agency, “4D VIEWR AGENCY” can create a white-label augmented/ virtual reality experience for your company’s promotional materials, mail-outs, hand-outs, stickers, post cards, flyers, etc…

 

email us at: 4dviewr@gmail.com and title the email “4D VIEWR AGENCY” for a quote/ rates.




 

PROBLEM SOLVING…

  • (PLEASE NOTE: Our iOS app is not currently working for iPhone of iPad)
  • Our Android App is currently working.

 

How come it’s not detecting the sticker, coaster, wireless charger, etc…? 

  • Hold it close to the center of the object and pull it closer and farther until it detects. Make sure the 4D SCAN LINE is visible (it is constantly sending images to the cloud for detection).

How come I don’t see the 4D SCAN LINE? 

  • You are not connected to the internet. To fix, make sure your iPhone, iPad, or Android device is connected to the internet and that you have a good connection/ speed. (sometimes your device is connected to someone’s wi-fi that you don’t have access to, or it’s very slow, etc…) Relaunching/ refreshing the app is recommended after you log-in to the right wi-fi network.

 

4D scenes are loading slower than normal? 

  • Loading speeds vary depending on your internet connection speed. Faster internet=faster page loads.

  • Tip: Try turning off your wi-fi in your phone’s settings and just use your cellular signal/ data instead.

Things aren’t working :

  • Restarting the 4D VIEWR App should fix most problems.

  • …and if that doesn’t work… try restarting your Smartphone / Device & make sure you’re connected to the internet.